About Us

At You Only Younger, we empower clients on their journey toward beauty, health, and healing with personalized guidance and transformative care.

Role Summary

As the Concierge / Program Coordinator, you’ll be the first point of contact and the heart of our client experience. You'll manage client communications across multiple channels, schedule and confirm appointments, and support clients throughout their treatment and program journeys. You'll also assist with front desk operations, educate clients about services and promotions, and maintain a welcoming, clean environment.

Key Responsibilities

- Warmly greet and assist clients in person, via phone, email, chat, and social media - Convert inquiries into appointments or service purchases - Schedule, confirm, and manage appointments in the patient portal - Guide clients through onboarding and wellness program support - Promote treatments, retail products, memberships, and promotions - Maintain cleanliness and presentation of shared spaces - Collaborate with team members and provide client feedback - Attend team meetings and support daily operational needs

Qualifications

- 1–2 years in customer or patient care (medical or beauty industry preferred) - Friendly, compassionate, and professional demeanor - Excellent multitasking, communication, and organizational skills - Proficient in Microsoft Office; EMR and social media experience a plus - Sales experience and interest in aesthetics, wellness, and integrative medicine - Open to feedback, self-motivated, adaptable, and team-oriented

Schedule & Compensation

- Full-time (40 hrs/week), including two Saturdays per month - Hourly + monthly bonus (post 90-day probation) - Benefits: Complimentary treatments and product discounts after 90 days

Join Us

Be part of a collaborative team dedicated to client transformation and selfconfidence through beauty, health, and healing.